Terms & Conditions

Delivery

We aim to dispatch your order within 24-48 hours and it should arrive within 1-2 days. Your order wil be sent via a courier service that requires a signature, so please ensure that there is someone available to accept the delivery.

Payment

You can pay by Visa, Mastercard, Maestro or Solo cards. Payment is made using RBS WorldPay secure servers.

Visa Credit payments supported by RBS WorldPay Visa Debit payments supported by RBS WorldPay Visa Electron payments supported by RBS WorldPay Mastercard payments supported by RBS WorldPay Maestro payments supported by RBS WorldPay JCB payments supported by RBS WorldPay Solo payments supported by RBS WorldPay RBS WorldPay Payments Processing

Order Cancellation

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract to purchase of any of these items within a period of seven working days, beginning with the day after the day on which the item is delivered. We regret that we cannot accept cancellations of contracts for the purchase of audio or video recordings or software products if they have been unsealed.

Refunds Policy

To cancel this contract, please pack the relevant item securely with the delivery slip so that we receive it within seven working days after the day of the date that the item was delivered to you. As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.

Refunds will be made to the original card used to make the purchase.

Returning Goods

When returning items, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

Please return the items to:

Pure Cookshop Ltd
130 Walham Green Court
Moore Park Road Fulham
SW6 2DG

Guarantee

All products are guaranteed for one year from the date of receipt and will be replaced or refunded if found to be defective.

Contract Creation

Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered.